If you run or support a small healthcare organization, you’re probably used to doing more with less. You manage compliance, care, billing, and tech—often without a big team or deep pockets. So when you hear terms like “Generative AI training,” it might feel out of reach.
But the 2025 Wolters Kluwer Future Ready Healthcare Survey says otherwise.
Most healthcare leaders aren’t ahead of the curve—they’re still trying to figure it out. According to the study:
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80% say optimizing workflows is a top priority
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76% want to reduce clinician burnout
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Only 36% feel truly prepared to use GenAI to solve those problems
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And just 18% have policies in place to guide AI use
That gap between goals and action? It’s where risk lives and opportunity begins.
When GenAI Shows Up Quietly, So Do the Risks
Here’s what’s happening in most healthcare environments right now: someone on the team uses ChatGPT to rewrite patient instructions. A front desk staffer asks it to draft a policy update. A manager tries out an AI-based transcription tool for meeting notes.
They’re not doing anything wrong—they’re just trying to move faster. But without training or guardrails, things get risky fast:
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PHI slips into a chatbot
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Sensitive notes end up stored on external servers
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AI-generated content gets mistaken for accurate medical guidance
These aren’t theoretical risks. They’re happening now. And in healthcare, even small mistakes can have serious consequences.
The Survey’s Real Takeaway? No One Has This Fully Figured Out
The most surprising part of the Wolters Kluwer survey isn’t that AI is rising. It’s that even major health systems aren’t fully prepared. Less than 1 in 5 organizations have formal GenAI policies. Fewer than 1 in 4 offer staff training.
That means smaller practices and business associates have a real chance to lead—not by doing more, but by doing the right things first.
What That Could Look Like for You
Let’s keep it simple. Here’s what “taking the lead” might mean for your team:
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Start by talking about where AI already shows up—in Microsoft 365, in browser tools, in EHR plug-ins
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Create a basic acceptable use policy to help staff understand what’s safe to share and what’s not
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Offer short, practical GenAI training that explains risks in plain language
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Review tools you’re already using to see if any of them now include AI features you didn’t plan for
You don’t need a full-time AI officer. You need awareness, clarity, and some shared language to keep your team aligned.
Moving Slowly Isn’t the Same as Moving Safely
A lot of healthcare leaders are taking the “wait and see” approach. That’s understandable. But it won’t stop your staff—or your vendors—from adopting GenAI anyway.
The Wolters Kluwer survey makes this clear: the pressure to adopt AI is already here. But most organizations aren’t matching that pressure with preparation. That’s where risk starts to grow—quietly, in day-to-day tools, far from the IT department.
The solution isn’t to rush. It’s to educate. A little clarity now can prevent a lot of mess later.
Want a Simple Way to Move Forward?
At HIPAA Secure Now, we’ve helped healthcare organizations build strong foundations around security, compliance, and training for years. Now we’re doing the same with AI.
Our Generative AI Training is built specifically for covered entities and business associates. It covers:
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What GenAI is (and what it’s not)
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How to use it safely in a HIPAA-regulated environment
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The right way to talk about it with staff and vendors
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And how to introduce it without overcomplicating the process
It’s short, practical, and designed to help you stay in control of where GenAI shows up next.
→ Want to start the conversation inside your organization? Let’s talk.
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